Returns & Refunds
Weirdly Good does not sell anything. We are a discovery site — a catalogue of odd products with links to the shops that actually sell them. We hold no stock, take no payment, ship nothing and cannot issue a refund, because no money ever passes through us.
When you buy, your contract is with the retailer or the seller on that marketplace. Their returns policy is the one that governs your order.
Where to actually go
Find the order in the account you bought it with, and use that platform's returns flow. These are the four platforms linked from this site:
| Platform | Where returns live |
|---|---|
| Amazon India | Your Orders → Return or Replace Items |
| Flipkart | My Orders → Return |
| Meesho | Orders → Return / Exchange |
| Myntra | Orders → Return |
Return windows differ by platform, by seller and by product category, and some categories are non-returnable entirely. Check the return window on the listing itself, before you pay — on marketplaces this is set by the individual seller, not by the platform.
Does Weirdly Good refund anything?
No, and we want to be exact about why rather than sound evasive. A refund can only come from whoever took the payment. We never take one. There is no transaction between you and this site to reverse.
We also can't cancel an order, change a delivery address, chase a courier, or see your order status — we have no access to any of it. Contacting us about a late parcel will only lose you time; go straight to the retailer.
What we can help with
What we are responsible for is the accuracy of what's on this page. Tell us and we'll fix it, usually the same day:
- A link that goes to the wrong product, or to a dead page
- A price that is badly out of date
- A description that oversells or misdescribes an item
- A seller you believe is fraudulent, so we can pull the listing
Write to rajatpandeyindia29@gmail.com. Removing a bad listing costs us a click and protects everyone after you, so please do report it.
Your rights as an Indian consumer
None of the above limits your statutory rights. Under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, the seller and the marketplace carry obligations on defective goods, misdescription, refunds and grievance redressal. Every marketplace is required to publish a Grievance Officer's contact details and to acknowledge a complaint within a fixed period.
If a seller or platform won't resolve a legitimate complaint, you can escalate to the National Consumer Helpline on 1915, or file online at consumerhelpline.gov.in, or approach the appropriate Consumer Disputes Redressal Commission.
Damaged, fake or unsafe items
Report it to the platform first — every one of them has a process for counterfeit and damaged goods, and marketplaces act faster on these than on ordinary returns. Then tell us, so we can remove the listing before someone else buys it.